Abstract
Despite its effectiveness, psychotherapy faces barriers of access and stigma. Artificial intelligence (AI) offers new opportunities to improve mental health care by enhancing availability and personalizing interventions. This narrative review, covering 28 studies from 2009 to 2023, investigated the role of AI in psychotherapy for depression and anxiety disorders.
Results indicate that AI-supported interventions, especially chatbots and cognitive-behavioral therapy delivered online, provide moderate to strong improvements in symptoms. They also increase patient motivation and engagement. However, unresolved challenges include risks to data privacy, reduced therapeutic trust, and limited emotional reciprocity.
The review concludes that AI can complement human therapists and extend the reach of psychotherapy in cost-effective ways. Ethical frameworks, transparency, and clinical oversight are essential to ensure responsible integration. Future research should continue to explore the balance between technological efficiency and the therapeutic relationship at the heart of mental health care.
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